1 Star Reviews for Chevrolet Silverado 2500HD

Overview & Reviews

Average Score

4.36/5 Average
405 Total Reviews
Model Overview:

Though "HD" is a fixture in our digital-age parlance, rest assured that the Chevrolet Silverado 2500HD does not, in fact, involve a television. In this case we're talking about the old-fashioned meaning of HD: "Heavy Duty." The Silverado 2500HD is a true workhorse meant for big-league towing and hauling tasks, even if the latest model does offer an HD-quality 8-inch touchscreen.

Indeed, the current-generation Silverado 2500HD has easily the nicest interior yet. For years, Chevy trucks were rebuked for their lackluster cabins filled with hard plastics and poor fit and finish, but this criticism now only applies to earlier 2500HD models. Nonetheless, it will always be this truck's durability and tremendous workaday capabilities that keep generations of Chevy loyalists coming back to the gold bowtie. For an intermediate heavy-duty pickup, new or used, it's hard to go wrong with the Silverado 2500HD.

Current Chevrolet Silverado 2500HD
The current Silverado 2500HD has been redesigned for the 2015 model year. It borrows its vastly improved interior from the latest Silverado 1500; similarly, its numerous new features and revised exterior styling are inspired by its lighter-duty sibling. Like the previous 2500HD, the current model is available in regular-, extended- or crew cab body styles, with a long or short cargo box and rear- or four-wheel drive. Note that the extended cab is now known as the "double cab" and employs four conventional doors (like a smaller crew cab) rather than the former reverse-opening rear doors.

The powertrain options carry over from the previous generation, meaning a 6.0-liter V8 with 360 horsepower and 380 pound-feet of torque comes standard. As before, a "bi-fuel" option allows this V8 to run on compressed natural gas (CNG), with CNG output dropping to 301 hp and 333 lb-ft. Either way, a six-speed automatic transmission handles the shifting. The available diesel engine is the familiar 6.6-liter Duramax V8 (397 hp, 765 lb-ft), paired with an exclusive Allison six-speed automatic.

The double and crew cab body styles are offered in three trim levels -- Work Truck, LT and LTZ -- while the regular cab can only be had in Work Truck and LT trims. In terms of standard equipment, the Work Truck gets a few unprecedented perks, such as cloth upholstery, cruise control and an audio system with a 4.2-inch color display and USB connectivity. It also continues to provide basics like a front bench seat, steel wheels, a tilt-only steering wheel and air-conditioning. The LT adds alloy wheels, tinted glass, heated power mirrors, an "EZ-Lift and Lower" tailgate, OnStar, MyLink smartphone integration, Bluetooth phone connectivity and a six-speaker CD audio system with satellite radio. The LTZ boasts larger wheels, foglights, extended chrome trim, an automatic locking rear differential, a power-sliding rear window, towing preparation, leather upholstery (with optional power front bucket seats), heated front seats, dual-zone automatic climate control, a rearview camera and an 8-inch MyLink touchscreen.

As usual, some of the fancier standard features can be added to lower trims as options. Other extras include power-adjustable pedals, front and rear parking sensors, a tilt-and-telescoping steering wheel, a heated steering wheel, Bose audio and the Z71 Off-Road package with special suspension components. A new offering is the High Country package, which emulates high-end rival models with saddle-brown leather and basically every premium feature in the order guide. The 2500HD also gains high-tech safety options like lane-departure warning and forward-collision alert.

With its carryover engines, the latest Silverado 2500HD offers only incremental progress on the towing and hauling fronts. Of course, the previous model was already an absolute beast, so it makes sense that Chevy would focus on other areas. In particular, the interior is a revolutionary improvement -- even the Work Truck dashboard looks respectable now, while the LTZ's leather trim and 8-inch touchscreen would do a luxury SUV proud. We used to bag on the 2500HD for its chintzy cabin, but now it's fully competitive in this respect. We also like the new double cab with its four normal doors; it's a "Why didn't they think of that before?" kind of idea. Throw in the epic, time-tested Duramax diesel, and you've got an all-around winner that's hard to beat. Things change quickly in this segment, though, so be sure to keep tabs on the latest from Ford and Ram as well.

Used Chevrolet Silverado 2500HD Models
The previous-generation Silverado 2500HD was produced for the 2007-'14 model years with either rear- or four-wheel drive. The standard engine was a 6.0-liter V8 initially rated at 353 hp and 373 lb-ft of torque, while the optional 6.6-liter Duramax diesel V8 made 365 hp and 660 lb-ft. The gas V8 inched up to 360 hp and 380 lb-ft for 2010; meanwhile, the Duramax was overhauled for 2011 with 397 hp and 765 lb-ft. All 2500HD models of this generation were equipped with a six-speed automatic transmission, but the diesel got a stronger one (not that the standard unit was exactly a weakling) with manual shift control.

For 2013 and '14 only, buyers could add a bi-fuel option that allows the 6.0-liter V8 to run on either gasoline or CNG. When operating with CNG, power output drops to 301 hp and 333 lb-ft of torque.

This Silverado 2500HD offered three different cab designs -- regular, extended and crew -- until 2014, when the extended cab was dropped. The extended cab utilized a traditional "clamshell" design with reverse-opening rear doors. There were three trim levels: Work Truck, LT and LTZ. The Work Truck started with basics like manual accessories and vinyl seating, though air-conditioning was also made standard as of 2011. The LT added luxuries like chrome exterior trim, alloy wheels, full power accessories, cruise control, cloth upholstery and upgraded audio, with optional dual-zone automatic climate control and front bucket seats. The fancy LTZ threw in the LT's standard and optional features plus leather upholstery, Bose audio, keyless entry and ignition, an upgraded dashboard, heated power front seats and rear audio controls. Options included a rear-seat entertainment system, a sunroof, a navigation system and the Z71 Off-Road package.

In an Edmunds.com comparison test of heavy-duty pickups, the mechanically identical GMC Sierra HD of this generation came out on top against its Dodge and Ford competitors. Though we found its cabin less inviting than the others, the recently revised frame, suspension and diesel engine proved hard to beat. As such, a used Silverado 2500HD from this era makes for a great used truck. Its capabilities remain formidable, and depreciation can deliver one to your driveway for a fraction of what it cost new.

Even though its appearance remained largely unchanged, this 2500HD saw some significant changes during its run. The 2011 model received a stronger, fully boxed frame, beefier suspension components and additional electronic aids, so that's something to keep in mind when looking at previous years. As noted above, the engines were also updated along the way. Other changes were minor, including an optional rearview camera for 2009 and hard-drive-based functionality for the navigation system in 2011.

The preceding Silverado 2500HD was sold from 2001-'06 in configurations much like those of its successors. It lived on for one additional year in '07 as the "Classic." These trucks came in standard, Work Truck (after 2003), LS and LT trim levels. The standard engine was a 6.0-liter V8 that made 300 hp and 360 lb-ft of torque. There were two optional engines: an 8.1-liter gasoline V8 producing 340 hp and 455 lb-ft of torque and a 6.6-liter turbodiesel producing 300 hp and 520 lb-ft. This diesel was upgraded in 2006 for more power (360 hp and 650 lb-ft of torque), added refinement and fewer emissions. These engines carried over for the Classic.

A five-speed manual transmission was standard with the 6.0-liter V8, with a four-speed automatic optional. The 8.1-liter V8 and the 6.6-liter diesel came with either a six-speed manual or five-speed automatic, which became a six-speed for 2006.

As with subsequent Chevrolet Silverado 2500HD models, we were impressed at the time by this generation's powerful engine lineup and substantial towing and hauling abilities. It was a reasonably comfortable truck for everyday use, but it predictably lacked the plush ride of its light-duty siblings. Any of the three available engines will provide capable acceleration and ample towing power, but the diesel V8 is the best choice for those who tow heavy loads -- especially the more powerful Duramax from '06. Our principal beef concerned the subpar interior design, materials and build quality. Chevy improved it gradually during its lifespan, including notable updates for '03, but it was never quite up to snuff.

Prior to this, Chevrolet heavy-duty pickups ran from 1988-2000 and were simply known as the 2500 (3/4-ton) and 3500 (1-ton). In keeping with tradition, one could choose either rear-wheel drive (indicated by a "C", e.g. "C2500") or four-wheel drive (indicated by a "K"). Trim levels for these C/K2500 trucks included the base Cheyenne and top-line Silverado, which changed to base and LS for 1999. Strengths of these trucks include strong, durable powertrains, while weaknesses center on sketchy build quality and materials within the cabin.

User Reviews:

Showing 1 through 10 of 405.00
  • Chevy 2500 big mistake - 2015 Chevrolet Silverado 2500HD
    By -

    Purchased a 2015 Chevy 2500 6.0. This has been a disaster since day one from sales, to finance, to product defects, to service workmanship. I will purchase another GM product or anything from Apple Valley Chevy in Martinsburg WV again.

  • snowplow problems - 2008 Chevrolet Silverado 2500HD
    By -

    Have an on going problem when trying to plow with this truck.It loses amperage so bad I can not pick the plow up until I shut the truck off and wait a bit before restarting.They put on a new voltage regulator,new computer etc.When the mechanic called the GM rep and discussed this with him he said there was nothing wrong.I make a living with my truck and have had 12+ Chevys over the years with no problems,this is ridiculous.I feel I am being pushed aside because they dont know whats wrong yet.

  • Why I did not buy - 2016 Chevrolet Silverado 2500HD
    By -

    I bought a ram 2500 because Chevy/gmc dropped powertrain warranty from 100,000 to 60,000 (to save the consumer money). If General Motors doesnt stand behind there product than neither can I. Mind you this was the first truck I have had that was not a Chevy or gmc.

  • WILL NOT BUY ANOTHER!!! - 2002 Chevrolet Silverado 2500HD
    By -

    I bought this truck new, 2 miles on it when I test-drove it. BEFORE I bought it, a fluid line exploded all over the engine. That should have been my FIRST indication to drive off and leave it! My husband & dad said it had a "warranty" to go ahead and get it. WRONG! That was ONLY the beginning! The local dealership could not get the problems that I had fixed on this truck like: replaced drive shaft for truck tugging when driven, replaced power- steering pump, noise when backing up, jerks when pulling a horse trailer, severe gaps when applying brakes, headlight dim extremely low for no reason, and the list still goes on!

  • Bad Snow Country Truck - 2001 Chevrolet Silverado 2500HD
    By -

    2001 Chevy Silverado 4WD LT 6.0L V8. Rust, rust, rust! Safety problem with brake lines rusting out and no braking effort after rupture. Exhaust manifold studs break off due to expansion and contraction, leaving you with an expensive repair bill. That is on top of the brake lines. Go to NHTSA and read the stories of people who lost their brakes in traffic. GM refuses to recall. Many items that were designed incorrectly and GM refuses to step up to the plate.

  • We all make mistakes - 2007 Chevrolet Silverado 2500HD
    By -

    I get poor gas MPG with the 6L VORTEC V8 which should be bore tech because between the crappy shifting in the 6 spd trans always shifting drives me nuts and the 9.5 Miles per Gallon, with only a work box on it. Plus the suspension in can not hole the work box, Max payload is 3800 lbs. and the box alone weights that. Bad choice by me, and listening to the salesperson get rid of an old truck and not paying a little extra for what I really need. Bad part is I would loose over $8,000 dollars to sell it, Plus what it would cost to get a new one! Upgraded suspension cost installed, $3875!

Chevrolet Silverado 2500HD Reviews By Year:
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